Premium Reception & Business Support Services in Cyprus
Your Reception Team. Your Business Support. Without the Overhead.
Never miss another business opportunity. Our multilingual receptionists and business support specialists become an extension of your company — answering calls, managing appointments and supporting your customers professionally.
- Local Cyprus Team
- Greek & English
- ISO Certified
- Enterprise Ready
Free Consultation
Book Your Reception Team
Get a tailored quote in 1 business hour.
Why Outsource Your Reception?
Reduce Costs
Avoid recruitment, salaries, leave, pensions and office costs.
Never Miss Calls
Every enquiry answered professionally, every time.
Improve Customer Experience
Friendly, trained receptionists answering in your company name.
Focus on Your Business
We manage your front office while you grow your business.
What We Do
Our Services
Virtual Receptionist
- Answer calls in your company name
- Call screening
- Call transfers
- Message taking
- Overflow reception
Secretarial Support
- Appointment scheduling
- Calendar management
- Meeting coordination
- Customer follow-up
- Administrative support
Customer Support
- Telephone enquiries
- Email management
- Live Chat
- WhatsApp support
- Complaint handling
Business Administration
- CRM updates
- Lead qualification
- Order processing
- Data entry
- Back-office support
Executive Support
- Diary management
- Travel arrangements
- Meeting reminders
- Document administration
- Executive assistant services
AI Reception
- 24/7 availability
- AI voice assistant
- Smart call routing
- Appointment booking
- Human handover
Sector Expertise
Industries We Support
Law Firms
Accounting Firms
Medical Clinics
Dental Practices
Real Estate
Property Management
Financial Services
Insurance
Shipping
Engineering
Architects
Technology Companies
SMEs
Government Organisations
Why Choose Call Center Cyprus?
Enterprise Contact Centre
Not just a virtual office — a full ISO-certified operation.
Local Receptionists
Based in Cyprus, employed and trained locally.
Multilingual
Greek, English and additional languages on request.
ISO Certified
Quality, Information Security, Business Continuity.
Advanced Technology
Call recording, CRM, Microsoft Teams, cloud telephony, AI.
Scalable
From 20 calls per month to thousands.
Transparent Pricing
Plans Built for Every Business
Small Businesses & Professionals
Basic telephone answering & virtual receptionist for lower volumes
- 100 calls / month
- Message taking
- Call transfers
- Business hours
Growing Businesses
Expanded support with capacity for increased call volumes
- 300 calls / month
- Appointment booking
- Calendar management
- Bilingual reception
- Email notifications
High-Volume Operations
Omnichannel support, high call volumes and agreed SLAs
- 700 calls / month
- CRM updates
- Customer service
- Email handling
- Lead qualification
Enterprise Tailored Solutions
Dedicated agents, 24/7/365 availability & CRM integrations
- Dedicated reception team
- 24/7 coverage
- Custom SLA
- Custom integrations
- Dedicated Account Manager
Every engagement is priced to fit your call volumes, languages, hours and integrations. Request a tailored proposal to see the exact monthly investment for your business.
Why Businesses Choose Us
Client Voices
Trusted by Cyprus Businesses
"Since outsourcing our reception, we no longer miss client calls during hearings. The team answers in our firm name and manages our calendar seamlessly."
— Managing Partner, Law Firm
"Patient appointment booking has improved dramatically. Bilingual receptionists, always polite and on-brand."
— Clinic Director, Medical Practice
"Every enquiry is answered, qualified and passed to the right agent. Our conversion rate on inbound leads has doubled."
— Sales Director, Real Estate Agency
"Professional, ISO-certified and compliant — exactly what our regulated industry requires. A genuine extension of our team."
— COO, Financial Services Company
Frequently Asked Questions
Ready to Upgrade Your Front Office?
Contact us to discuss how our service can be tailored to meet the specific needs of your business — with a proposal built around your call volume, hours and channels.
- 30-minute discovery call with a senior consultant
- Tailored proposal built around your requirements
- Custom pricing based on your call volume, hours and services
- Onboarding roadmap within 48 hours
Free Consultation
Book Your Reception Team
Get a tailored quote in 1 business hour.